Growing digitalization in the region is inherently tied to the cyberterrorism, especially in the business sector as well as for private users. At the beginning of 2019 Gulf countries, notably UAE, had to deal with the increased number of online attacks focused on the telecommunication and petrochemical sectors, both crucial for the region. UAE, one of the most technologically advanced country in the region, is often a target for cyberterrorism.
As technology in the region further advances, the need for the firewalls will be growing in the near future. Other important aspects influencing the growth of the sector is the commercial infrastructure boom as well as growing numbers of ‘smart homes’. Finance, tourism, hospitality are new users of the electronic safety systems that use the Internet of Things and AI.
Modern software is not meant just for major corporations. It can make life easier for billions of users every day, introducing quicker and smoother administration, medical and educational systems. The prime example of those changes in the Abu Dhabi Education Council, that allows users to register online and share timetables. Companies that are affiliated with government that allow the users to access the invoices via the Internet such as Dubai Electricity and Water Authority as well as Roads and Transport Authority that offer mobile tickets are also present in everyday life of UAE’s citizens.
The most popular mobile apps used by the Arab countries are connected with the following topics:
- Cooking and parenting,
- Support for the disabled (i.e. Accesible Qatar),
- Entertainment (streaming of the concerts, dances, theatre – i.e. Time Out Dubai),
- Religion – for the prayers and other elements (i.e. Salam Hajj&Umrah Guide).
Statistics shows, that the most popular types of apps in the MENA region are online and mobile gams (60% of Arab users), social media (37%), music (28%), sport (27%), education (21%), video and photography (20%), shopping (18%), health and wellbeing (16%), weather (15%), lifestyle (14%), travel (14%). More than 40% of responders claim to have more than 5 apps on their phone. The highest number of Arab apps is being used in Saudi Arabia (81% of users access them regularly) , Jordan (70%) and Egypt. 1/3 of the users who access the international apps are doing it only because the local apps were lacking something. That proves the growing need for the software development in the Arab countries.